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3.0 - INSTALL LINCTV WITH A SAMSUNG HEALTHCARE GRADE TV

Before you begin

You will need access to the Samsung hospitality menu. A common access sequence is Mute, Up, Down, Enter. Refer to the installation manual for the specific Samsung TV model and your organization's TV-management approach.

Samsung settings may be managed directly on the TV, cloned by USB, or configured through a remote-management portal. Use the approach already in place for your organization.

TV control

LincTV supports several Samsung control protocols. Samsung Simple Command Protocol (SSCP) is the recommended option. It uses either a 5-wire 3.5 mm TRRRS connection or an RJ12 connection to the TV port labeled DATA.

EXLink and Samsung Hospitality Interactive are also supported when directed by Lincata.

Menu Item

Recommended Setting

Why It Matters

Power On > Power On Source

HDMI port LincTV is installed on

Ensures the TV starts on LincTV.

External Source > External Source Banner

Off

Hides the external-source banner from patients.

Pillow Speaker > Pillow Speaker Mode

On

Enables the rear pillow-speaker jack.

Pillow Speaker > Pillow Speaker Type

CS

Use Samsung CS unless directed otherwise by Lincata.

Security > HDMI

Enable

Allows use of HDMI ports.

Hospitality Mode

Standalone

Standard Samsung configuration.

SI Vendor

SSCP

Enables the recommended control protocol.

Virtual Standby > Virtual Standby Mode

Off

Avoids a software issue that can cause the TV to report it is on when it is off.

Smart Service > Smart Feature > Start Screen Option > Start with Smart Hub Home

Off

Prevents the Samsung home screen from appearing at power-on.

Connection > External Device Manager > Anynet+ (HDMI-CEC)

Disable

CEC is not used and may reduce TV-control performance.

 

CONTINUE WITH NEXT STEP:  3.1 - SAMSUNG TV WIRING DIAGRAM →